Best Western Plus South Holland Chicago Southland

I liked the amenities: gym, free parking, streaming access and complimentary breakfast. Lobby was comfortable. Staff friendly, professional and accommodating.

Made last-minute reservations as we were in Chicago for a funeral. Communication regarding our reservation, which was done online, was good, and check-in was easy. The location was great for what we needed. The hotel was very clean. Staff was friendly and responsive. Having breakfast, which was good, was a real convenience. Overall, a good stay.

Al the hotel manager was very, accommodating to our check-in process. I had never used the credit card and it initially didn't go thru but Al helped straighten it out. Kudos to his patience and professionalism!

I was glad about hot food being provided at this loc. However, there is some opportunity for improvement with the quality of the food. The eggs and sausage links could use a new recipe. The waffles and sausage patties were great! I could tell the space had recently been renovated. It looks very nice. The rooms were clean, fresh and decorated nicely. The bed was very comfortable. The hotel was quiet. I felt safe in the area. The front desk folks were very pleasant too.

Location and breakfast were good. Quiet stay even tho we got a room close to the elevator. Easy check in / out.